As we enter the holiday season, we’re reminded to take a pause and think about the things we’re thankful for and the things that truly matter. This year, we have many things to be grateful for – as we’ve continued our trend of another record year. We’re ending 2018 with our highest year of revenue and the most full-time employees on our team that we’ve ever had.
We’re especially thankful for….
1. Our Team
Any organization is really only as strong as the people that make up the team. We work every day to make sure we’re inviting the right people to join our team and take us to the next level. Two of our Elite Logistics Advisors made company history by reaching 6-figure margin months this year. They didn’t do it alone though – they had operational support from their direct team (which grew this year due to their success), encouragement from the rest of the Bridge family, and assistance invoicing those shipments from our billing department. You can’t succeed here alone – it takes a tribe. Thankfully, our team members are always willing to help and support each other during both the wins and the losses.
2. Our Customers
Building relationships is at the forefront of everything we do – but that doesn’t just end with our team. We pride ourselves on building relationships with our customers as well – relationships built on a mutual level of respect. We communicate with our customers not just when things are going good. Anyone can do this job when things are going well, but how we handle the difficult situations is really what sets us apart.
3. Carriers & Drivers
Being a broker, we couldn’t do what we do without the carriers and drivers who physically haul our customers’ freight. We put guidelines in place to make sure we’re loading high quality carriers, and our relationship with them is just as important as the relationship we have with our customers. We have carriers that we’ve worked with for years who are familiar with our business and love to haul our loads because they know we are also going to treat them with respect and communicate with them even when something is going wrong.
4. Cincinnati, OH
We’re also thankful for the city that our headquarters – and most of our team – call home! Cincinnati is #2 on Smart Asset’s Top Cities for College Grads, #10 on Livability’s Best Affordable Places to Live, and #9 on Forbes’s Best Cities for Raising a Family. We’re thankful for everything the city has to offer while still being an affordable place to live.
5. Mansfield, OH
In addition to Cincinnati, we’re also thankful for the city of Mansfield, OH – which is home to our second location. Mansfield really embodies a small, Midwestern town. The downtown streets are paved with brick, the bartender at the local brewery is going to get to know you on a first name basis, and it’s an extremely affordable city not far from both Columbus and Cleveland.
We are always focused on growth. And while financial growth is clearly important, it’s not the only thing we focus on. We want our team members to grow – both professionally and personally. We do this by learning about the personal goals our team members have, and then aligning them with their work goals so they’re able to achieve everything they want. We also want our team to grow and expand by inviting additional top talent to join us. We find that when we focus on building up our team, financial growth naturally follows.
We’re looking forward to an exciting end to 2018 that will continue to focus on the things we’re thankful for. What are you most grateful for this holiday season?
By Allison Walke, Talent Acquisition & Development